Payment Policy

Secure, Flexible Payment Solutions

At Virelaev, we’ve partnered with the most trusted payment providers to ensure your transactions are safe, secure, and convenient. Your financial security is our top priority.

�� Accepted Payment Methods

Credit & Debit Cards

  • Visa, MasterCard, American Express, Discover
  • Both US and international cards welcome
  • Instant verification and processing
  • Bank-level security protection

Digital Wallets (Recommended for Speed)

  • PayPal: Maximum buyer protection and dispute resolution
  • Apple Pay: Secure biometric authentication
  • Google Pay: One-click checkout convenience
  • Samsung Pay: Compatible with Samsung devices

Buy Now, Pay Later Options

  • Shop Pay: Split into 4 interest-free installments
  • Klarna: Flexible payment plans available
  • Afterpay: Pay in 4 installments over 6 weeks
  • Available for orders over $35

�� Security & Protection

Advanced Security Measures

  • 256-bit SSL encryption: Bank-grade protection for all transactions
  • PCI DSS compliance: Highest industry security standards
  • Fraud monitoring: Real-time transaction screening
  • Secure tokenization: Your card details are never stored
  • Two-factor authentication: Additional security layer available

Your Data Protection

  • We NEVER store complete credit card information
  • Payment data encrypted end-to-end
  • Secure servers with restricted access
  • Regular security audits and updates
  • GDPR and CCPA compliant data handling

�� Pricing Transparency

What You See Is What You Pay

  • All prices displayed in US Dollars (USD)
  • No hidden fees or surprise charges
  • Tax calculations shown at checkout
  • Shipping costs clearly displayed
  • Discount codes applied automatically

Your Order Total Includes:

  • Item price (as shown on product page)
  • Applicable sales tax (based on shipping location)
  • Shipping fees (FREE on orders over $75)
  • Any applied discount codes
  • Insurance and handling (included)

⚡ Payment Processing

Instant Processing

  • Payment authorized immediately upon order submission
  • Real-time verification of payment information
  • Immediate email confirmation sent
  • Order enters fulfillment queue instantly
  • No delays in processing your jewelry order

Payment Timeline Requirements

  • Complete payment within 30 minutes of starting checkout
  • Failed payments result in automatic order cancellation
  • Multiple failed attempts may trigger security review
  • Pre-authorization may appear before final charge

�� International Payments

Global Acceptance

  • International credit and debit cards accepted
  • Currency conversion handled automatically
  • Exchange rates applied by your bank
  • VAT and duty calculations at checkout (where applicable)
  • No additional fees from Virelaev for international cards

Important International Notes

  • Prices shown in USD regardless of your location
  • Your bank may apply currency conversion fees
  • International transaction fees vary by bank
  • Some countries may have additional import duties

�� Refunds & Payment Issues

Refund Processing

  • Refunds issued to original payment method
  • Processing time varies by payment type:
    • PayPal: 1-3 business days
    • Credit cards: 3-5 business days
    • Debit cards: 5-7 business days
    • International cards: 7-10 business days

Common Payment Issues & Solutions

  • Card declined: Check billing information accuracy
  • Insufficient funds: Verify account balance
  • International blocks: Contact your bank about international purchases
  • PayPal issues: Ensure PayPal account is verified and funded
  • Address mismatch: Ensure billing address matches card registration

Payment Support For payment-related assistance, contact support@virelaev.shop with:

  • Order number (if available)
  • Payment method used
  • Error messages received
  • Billing address verification
  • Preferred alternative payment method

��️ Buyer Protection Promise

Our Guarantee

  • Secure processing guaranteed
  • Fraud protection included
  • Dispute resolution support
  • Refund processing assistance
  • 24/7 transaction monitoring

What We Monitor

  • Unusual transaction patterns
  • Geographic anomalies
  • Velocity checks for rapid orders
  • Device and IP verification
  • Customer behavior analysis

Payment Method Recommendations

  • For maximum security: PayPal or Apple Pay
  • For fastest checkout: Google Pay or Shop Pay
  • For international orders: PayPal or major credit cards
  • For large orders: Credit cards with fraud protection
  • For installments: Shop Pay or Klarna

Contact us at support@virelaev.shop for any payment questions or assistance. We’re committed to making your payment experience secure and hassle-free!

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